SHIPPING METHODS :

Applecoreweb.com delivers parcels all over the world.
All orders are processed within 3 workingday. However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out Applecoreweb.com will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of Applecore.
All shipments are accompanied with an official invoice with the exact declared value of each item in euro. Sale and discounted items reflect discounted prices.
Worth of goods will be publicly available on the package’sinsert for tax reasons on all orders.
Once orders are sent a change of delivery address will nolonger be possible, please make sure to fill out a correct address when checking out.

SHIPPING COSTS :

Shipping costs for each specific geographic area are calculated at checkout.
Please note that in case that, for any reason, customer refuses the delivery of the parcel, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer.
This amount will be deducted from the total amount of the order to be refunded.

FAILED DELIVERY :

By placing an order, customers establish a commercial relationship with applecoreweb.com and commit to accept delivery of the parcel related to the order placed.
If the parcel cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver), or if the customer refuses to collect the parcel, the parcel will be returned to the sender applecoreweb.com in France at customer’s expense.
The expense includes shipping costs and any duty and tax fees; the amount will be deducted from the total amount of the order to be refunded.

DELIVERY TIME :

Applecoreweb.com processes orders in Paris, France from Monday to Friday. Applecoreweb.com ships all over the world. Applecoreweb.com cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to Applecore’s control.
Due to limited quantities, applecoreweb.com processes orders within 3 weeks. Once shipped, arrival time of packages may vary from country to country.

REFUND :

In case customer requests the refund of the item(s) returned, the credit note will be issued after the parcel is returned to Applecore and only after the quality check on the item(s). The refund procedure will take 10 days from the arrival of the item/s. Any changes in currency during the return period will not be reimbursed.
Orders paid by credit card will be refunded to the original card used during checkout. The refunded amount will be available within the next billing statement. This may change depending on banks and credit providers, it could take up to 20 working days.
Bank transfer refunds will be refunded to the original account after the customer has sent at info@applecoreweb.com his bank coordinates.

RETURNS AND EXCHANGE :

For any reason, customers can return the order, entirely or partially. Applecoreweb.com accepts exchanges or refund within 14 days from the receipt of the merchandise.
Items must be returned in the same original conditions, neatly packed.
Please note that we can only exchange an item for the same article in a different size or color. The new size/color will be dispatched as soon as we have received the article that is to be exchanged.
Please note that we can only accept exchanges from the country which the shipment was sent to. In order to start the exchange or refund process the customers can contact Applecore team via email at info@applecoreweb.com.
Stating the order number, reason for return and whether it’s a request for product exchange or a refund.
Please follow the instructions given by the customer care team while sending your return back to Applecore avoiding any discrepancy.
Item/s that will not match Applecore’s return policy will not be taken into consideration and send back to the customer at his own cost.

TERMS AND CONDITIONS OF RETURN :

The returned items must be sent back in their original packaging together with all the materials received with the item/s and should have a copy of the invoice inside.
The item/s must be unharmed, not worn or altered and must have all original security seals still attached.
If the item does not fit these requirements the item will not be accepted and will be sent back to the customer at their own cost.
Authorized returns must be shipped using the carrier suggested by applecoreweb.com in the email providing the return instructions.
Size or color exchanges will only be issued if requested sizes and colors are in stock. Exchanges for different items are not accepted. An item can only be exchanged once.
All products are checked for any faults. However, if a customer receives an item not in the original state please contact info@applecoreweb.com.
We have made every effort to display the colors of our products that appear on applecoreweb.com as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a color will be completely accurate.
Authorized returns must be shipped using the carrier suggested Applecore in the email providing the return instructions.
Applecoreweb.com reserves the right not to accept returns if customer tenders the box to a different carrier and in case the delivery of the parcel entails extra costs for applecoreweb.com or involves the collection to one of the carrier’s branches.
Applecore reserves the right to refuse returns that have not been properly authorized or sent not in accordance with the return policy of applecoreweb.com.
In these cases, we can return the box to the sender at the original shipping address.

PAYMENT METHODS :

Applecoreweb.com currently accepts payments using Mastercard, Visa, American Express, Maestro, PayPal and Bank Transfer.

TERMS AND CONDITIONS :

This document contains the terms and conditions that govern the website applecoreweb.com.
By using applecoreweb.com the user agrees to respect and act upon all the terms and conditions in this document and all other policies on applecoreweb.com.
Users who do not accept these terms may be asked by Applecore to refrain from using the site.
Applecoreweb.com reserves the right to change, remove or replace terms, conditions and policies without notice or warning. We urge users to check back often and stay up to date on the latest updates and legal issues.
The use and access of applecoreweb.com is for personal use only.